Do you need Laptop Repair?
For laptop repair you can visit our store in Amsterdam. F’actory Laptops can fix windows or mac machines. Our laptop experts will diagnose the problem of your laptop fast and accurate.
Time of laptop repairs
We will do our best to repair or give you a diagnose of the laptop within 5 working days. The repair time can get higher when we need to order parts that we don’t have in stock. When this will happen we will tell you as soon as possible.
How does our laptop repair works:
When you decide to let us diagnose your laptop you can do the following:
A. Bring your laptop to our store
you are welcome at Cruquiuskade 243, 1018AM in Amsterdam. We are open from Monday to Friday from 09.30 till 18.30. During the weekend we are closed.
When you bring your laptop in we will ask to pay a research fee upfront of 75 euro’s. This amount we will return to you when you let the laptop repair by us. This procedure is to make sure we can order parts and cover the diagnose. If we spent more than 20 minutes on your case and you don’t want to let your laptop repaired by us during the process we will keep those research fee. Most of the time the whole laptop is disassembled for the research and need to be put together again. This takes too much time for us to offer it as a free service.
After we took in your laptop we will start with research. Every repair under a 150 euro’s including tax we will fix without any warning. Will your repair be above this amount we will ask your approval.
B. Just give us a call at 020 77 27 290 and we gladly help you with the information you need or make an appointment.
C. Fill in our repair module on our site. How does this work?
- Click the button 'Meld uw reparatie' at the right.
- Fill in all your information
- After your application for the repair is sent we will contact you as soon as possible.
Warranty on repairs
At most repairs we will give 3 months warranty, for most components we even give one year. For repairs that fall within the warranty period we don’t charge labour hours. Give us a call if you want to know exact details of a certain repair.